Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, list a product, or contact us for support.

Account Information: Name, email address, password, and profile information
Transaction Information: Payment details, shipping addresses, and purchase history
Seller Information: Business details, verification documents, and payout information

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send promotional communications (with your consent)
Detect and prevent fraud
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Sellers/Buyers: To facilitate transactions
Service Providers: Who help us operate our platform
Legal Requirements: When required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@craftly.to