Transparency at Craftly
We believe you deserve to know exactly how our marketplace works.
How Search Works
Unlike other marketplaces that use opaque AI algorithms to determine what you see, Craftly's search ranking is based on clear, understandable factors:
1
Relevance to Search Query
How well the product title, description, and tags match what you searched for.
2
Verification Status
Verified artisans receive a small boost, as verification indicates authenticity.
3
Customer Reviews
Products with positive reviews rank higher, based on authentic customer feedback.
4
Recency
Newer listings get a temporary boost to give new sellers a fair chance.
What We Don't Do:
- • No paid placement in organic search results
- • No AI manipulation to maximize purchases
- • No hidden factors that sellers can't understand
- • No penalizing sellers who don't pay for ads
Our Fee Structure
| Fee Type | Amount | Description |
|---|---|---|
| Listing Fee | $0.20 | Per listing, valid for 4 months |
| Transaction Fee | 5% | Of the item sale price (4% for Master Craftsmen) |
| Payment Processing | 3% + $0.25 | Per transaction, covers payment provider costs |
| Offsite Ads | Optional | 12% of sale if customer came from our ad (opt-in only) |
Your Data
We collect only the data necessary to run the marketplace. Here's what we do with it:
Data We Collect
- • Account information (name, email)
- • Purchase history
- • Browsing behavior on our site
- • Seller verification documents
What We Don't Do
- • Sell your data to third parties
- • Track you across other websites
- • Use dark patterns to collect data
- • Keep data longer than necessary